Privacy policy

This is a courtesy translation. If there is any discrepancy, the Spanish version prevails.

1. Who is responsible

ML & M Trade Solutions S.A.C. ("ML&M"), Peruvian taxpayer ID (RUC) 20610452974, with its registered address at Av. Los Precursores N.° 460, Urb. Maranga Etapa Cinco, San Miguel, Lima, Peru.

Privacy contact: mlmtradesolutionsac@gmail.com · WhatsApp +51 902 800 113.

2. What data we process and how

This website has no user accounts and does not store the data you enter on a server.

Contact form

When you press "Send", the form puts together a message with the details you entered (for example, your name, company and question) and opens WhatsApp. The message only reaches us if you choose to send it from WhatsApp. From that point on, we receive your WhatsApp number and the content of your message.

Server logs

Our hosting provider automatically logs technical data for each visit (IP address, browser, date and requested page) for security and to keep the service running. We do not use these logs to identify you.

Cookies

This website does not use advertising cookies or any analytics or tracking tools.

3. How we use your data

Only to answer your question, prepare a proposal if you ask for one and, if we end up working together, to manage the contracted service. We do not sell or share your data with third parties for commercial purposes, and we will not send you advertising without your consent.

4. Legal basis

We process your data based on your consent, which you give by sending us the message, and, where applicable, to perform the contract you request, in accordance with Law No. 29733 (Ley de Protección de Datos Personales, Peru's Personal Data Protection Law) and its Regulations.

5. Who we share data with

• WhatsApp (Meta Platforms). Communication takes place within WhatsApp, a third-party service that may process data outside Peru under its own policies. By using it, you accept its terms.
• Hosting provider, only for the server logs described above.
• Authorities, when required by law.

6. How long we keep it

We keep conversations for as long as needed to handle your question or the contracted service and, after that, only for as long as legal, accounting or tax obligations require. Then they are deleted.

7. Your rights

You may exercise your rights of access, rectification, cancellation and objection (known in Peru as "ARCO" rights) at any time, and withdraw your consent, by writing to mlmtradesolutionsac@gmail.com. Include your name, the right you are exercising and a way to contact you. We will respond within the time limits set by law.

If you believe we have not handled your request properly, you may contact Peru's National Authority for Personal Data Protection (Autoridad Nacional de Protección de Datos Personales) at the Ministry of Justice and Human Rights.

8. Security

We apply reasonable measures to protect the information we receive. The website runs over an encrypted connection (HTTPS).

9. Changes

We may update this policy. The current version will always be on this page, with its last-updated date.